FAQs
- What are the shipping times for your products?
We take 1-3 days to process your order and then 6-10 business days for delivery.
- Do you ship anywhere in the world?
Yes, and to most countries for free?
- Is your site secure?
Yes, TheRoseToyOfficial™ is a 100% https secure site.
A security certificate ensures that your data is not transmitted as well as a secure payment process.
- What are the payment methods?
Currently, you can make a payment by credit card or PayPal on our site. We do not accept bank checks or wire transfers.
- How does it work if I am not satisfied with my product?
If you receive your product in bad condition (torn or damaged), please send us a statement with the order number and proof of photos by email contact@therosetoyofficial.com
In any case, you have the right to be refunded within 30 days from the date of receipt of your package. We will refund the total price by the payment method used.
- How do I track my order?
Take your order number or your tracking number, and go here
We take 1-3 days to process your order and then 6-10 business days for delivery.
- Do you ship anywhere in the world?
Yes, and to most countries for free?
- Is your site secure?
Yes, TheRoseToyOfficial™ is a 100% https secure site.
A security certificate ensures that your data is not transmitted as well as a secure payment process.
- What are the payment methods?
Currently, you can make a payment by credit card or PayPal on our site. We do not accept bank checks or wire transfers.
- How does it work if I am not satisfied with my product?
If you receive your product in bad condition (torn or damaged), please send us a statement with the order number and proof of photos by email contact@therosetoyofficial.com
In any case, you have the right to be refunded within 30 days from the date of receipt of your package. We will refund the total price by the payment method used.
- How do I track my order?
Take your order number or your tracking number, and go here